OpenAI grapples with surging startup demand in Apac even as it expands Singapore team

[SINGAPORE] Managing demand from startups across the Asia-Pacific has become the biggest challenge for OpenAI’s head of startups for the region, Thomas Jeng, as companies race to adopt AI.

“We have so much demand that a lot of my day is spent triaging and re-prioritising,” he told The Business Times. “I stepped away from work for a week, and there were... 800 e-mails in my inbox.”

While artificial intelligence can help with sifting through the e-mails, human judgement is still needed at the end of the day, he noted. OpenAI is looking to grow; Jeng’s team, which has over 10 members, is expanding.