AI is freeing up capital. Most companies have no plan for what comes next

Chad Dunavant serves as chief strategy and product officer at CSG, responsible for developing, communicating, executing and sustaining corporate strategic initiatives. He has been with CSG for over 20 years, previously as senior VP and global head of product management, where he developed the strategic direction for CSG’s products and services.

Chad possesses deep industry knowledge and experience developing enterprise SaaS software for multiple industry verticals and is an author and speaker on best practices for driving profits in the digital era. He holds a BBS in finance and MIS from Gonzaga University and received an MBA in international business from the University of Denver.